Shipping and Delivery Policy for InspiQuotes Services

InspiQuotes, operated by Mohammad Riyaz, provides creative digital design services including custom quote images, greeting cards, caricatures, wedding invitations, countdowns, and more. This Shipping and Delivery Policy outlines how we deliver, communicate, and handle any issues with your order.

1. Digital Delivery Only

We do not ship physical goods. All services are digital and delivered via:

  • 📧 Email
  • 📱 WhatsApp (if provided at the time of order)

You will receive high-quality JPG/PNG files (or video files where applicable) based on your selected service:

  • ❤️ Custom Quote Image (₹20)
  • 💌 Custom Greeting Card (₹70)
  • 🎉 Wishes Design (₹25)
  • 🧑‍🎨 Caricature Design (₹1400)
  • 💍 Wedding Invitation (₹400)
  • ⏳ Wedding Countdown (₹150)

2. Delivery Time

All digital services are delivered within 2 to 4 hours of order confirmation and successful payment during working hours (9 AM – 9 PM IST).

Orders placed outside these hours will be delivered the next day in order of priority.

3. Urgent / Priority Orders

If you need your order urgently (under 2 hours), please message us before placing your order so we can confirm availability for express delivery.

4. Cancellation Policy

Orders may be canceled within 30 minutes of payment — provided design work hasn’t started. After production begins, no cancellations or refunds are allowed due to the custom nature of the service.

To cancel, contact us via:

5. Responsibility for Incorrect Details

We are not responsible for errors in name, photo, or message text submitted by the customer. Minor edits may be considered within 1 hour after delivery, subject to availability and design status.

6. What If You Don’t Receive Your Design?

If your design isn’t delivered within the expected 4-hour window, please contact us with proof of payment or order ID. We’ll prioritize your resolution.

7. Summary

This policy ensures you always receive your digital product — fast, reliable, and professionally handled. Our goal is to deliver your creative design within 2 to 4 hours, every time.

For additional terms, visit our Terms and Conditions.

Last updated: July 2025

8. File Formats and Social Media Compatibility

All designs are created in high-resolution formats optimized for platforms like Instagram, Facebook, and WhatsApp. We generally deliver files in 1080×1080px or 1080×1350px JPG/PNG formats. If you have any special size requirements (e.g., story size or poster layout), please inform us at the time of order.

9. Frequently Asked Questions

  • Q: Can I request a revision after delivery?
    A: Yes, you can request 1 minor revision within 24 hours if it's a small text or image correction.
  • Q: What if I made a mistake while submitting my quote or photo?
    A: If design work hasn’t started, we’ll update it for free. Once started, revisions may be chargeable.
  • Q: Can I request a PDF instead of JPG?
    A: Yes, just mention it in your order instructions.

If you still have questions, don’t hesitate to contact our support team. We’re happy to help!